Frequently Asked Questions

We're open Monday through Friday from 8:00 AM to 4:00 PM, and Saturday from 9:00 AM to 2:00 PM. We're closed on Sundays.

We're located at 10100 Belknap Rd, Suite B5, Sugar Land, TX 77498. We're easily accessible from Highway 90 and serve the entire Greater Houston area.

Yes! We serve all of Greater Houston including Sugar Land, Katy, Missouri City, Richmond, Pearland, The Woodlands, and surrounding areas. We offer free business pickups for commercial-size loads (pallet quantities+) throughout the region.

Most items are FREE to recycle, including computers, laptops, phones, tablets, printers, and cables. TVs and CRT monitors have a small processing fee due to hazardous materials inside.

Yes! Desktop computers, laptops, and servers are always free to recycle at EverTrade. We accept all brands and conditions—working or not.

TV fees: $15 for TVs 55" or smaller, $20 for TVs larger than 55", and $25 for CRT monitors/TVs. These fees cover safe disposal of hazardous materials like lead and mercury.

Printers are FREE to recycle! This includes inkjet, laser, all-in-one, and commercial printers. Just remove any paper before dropping off.

We focus on recycling rather than buying, but working equipment in good condition may have residual value that we factor into business ITAD quotes. Contact us for a free assessment of your equipment.

We provide recycling certificates and documentation for your records. For tax deduction purposes, please consult with your tax professional about what documentation is needed for your specific situation.

We accept most electronics: computers, laptops, phones, tablets, printers, monitors, cables, routers, servers, and more. Fees apply for CRTs and TVs. We don't accept loose batteries or hazardous materials.

Absolutely! Cell phones of all types are free to recycle. We securely wipe all data from phones before processing. Smartphones, flip phones, and even old feature phones are all accepted.

Yes! We accept broken, damaged, and non-working electronics. Whether it's a cracked screen, water damage, or just outdated—we'll recycle it responsibly.

Cables and power cords are free to recycle. For batteries: we accept batteries that are still inside devices, but we cannot accept loose lithium batteries due to fire hazards. Alkaline batteries can go in regular trash.

Large appliances are accepted on a case-by-case basis when accompanied by electronics. Please call us first at (832) 777-3002 to discuss your specific items.

Yes! Routers, modems, switches, and all networking equipment are free to recycle. We securely wipe any stored configuration data. This includes both home and enterprise-grade networking gear.

Yes! We accept all gaming consoles including PlayStation, Xbox, Nintendo, and older systems. Controllers, accessories, and games are also accepted. All are free to recycle.

Smart home devices are welcome! This includes smart speakers (Alexa, Google Home), smart thermostats, security cameras, video doorbells, and other IoT devices. All are free to recycle.

Yes! All tablets including iPads, Android tablets, and e-readers (Kindle, etc.) are free to recycle. We securely wipe all data before processing.

Absolutely! We specialize in server and network equipment recycling. Rack servers, blade servers, SAN storage, switches, and enterprise networking gear are all accepted free of charge.

Yes! We accept copiers, scanners, fax machines, and multifunction devices. Large commercial copiers may require a business pickup—contact us to arrange.

Absolutely. We adhere to NIST 800-88 standards for data destruction. All hard drives and storage media are either securely wiped or physically shredded. We can provide certificates of destruction for businesses.

Yes! We provide Certificates of Data Destruction for all business clients. This documentation includes serial numbers, destruction method, and date—essential for compliance audits and regulatory requirements.

We offer two options: secure data wiping using NIST 800-88 compliant software, or physical destruction (shredding). Physical destruction is recommended for highly sensitive data and we can provide video documentation upon request.

It's not required—we securely wipe all devices. However, if you prefer to wipe it yourself first, that's fine too. For business clients, we provide certificates documenting our data destruction process.

Yes! We offer free pickup services for commercial-size loads (pallet quantities or larger—typically 10+ devices) in the Greater Houston area. Smaller quantities can be dropped off at our Sugar Land facility.

Yes! Our ITAD services include secure data destruction, asset tracking, detailed reporting, and environmentally responsible disposal. We help businesses maximize value recovery while maintaining compliance.

We provide comprehensive documentation for compliance audits including Certificates of Recycling, Certificates of Data Destruction, chain of custody records, and detailed asset reports. We support HIPAA, SOX, and other regulatory requirements.

Most business pickups take 15-30 minutes depending on volume. Our team handles all the loading—just have items gathered and accessible. We can work around your schedule and minimize disruption to your operations.

Yes! We provide HIPAA-compliant electronics recycling and data destruction for healthcare organizations. Our process includes chain of custody documentation, certified data destruction, and Business Associate Agreements (BAAs) when required.

Yes, we accept most electronic medical equipment including patient monitors, diagnostic devices, computers, and imaging equipment. We ensure proper data destruction and provide documentation for healthcare compliance requirements.

Yes! We partner with K-12 schools, colleges, and universities throughout Houston. We offer flexible pickup scheduling, volume discounts, and can work with procurement requirements. Many districts use us for end-of-life device programs.

Yes, we work with government agencies and municipalities for surplus electronics disposal. We understand GSA requirements and can provide all necessary documentation for government compliance and audit purposes.

No appointment is needed for residential drop-offs. Simply drive up during business hours and our team will help unload your items.

We sort all electronics for maximum material recovery. Working devices may be refurbished and resold, while non-working items are broken down to recover valuable metals and materials. Nothing goes to landfill.

Yes! Recycling electronics prevents toxic materials like lead, mercury, and cadmium from entering landfills and groundwater. It also recovers valuable materials like gold, copper, and rare earth metals, reducing the need for mining.

We follow R2 (Responsible Recycling) and e-Stewards standards for electronics recycling. Our data destruction follows NIST 800-88 guidelines. We're committed to responsible, environmentally sound recycling practices.